
…Office to resolve Passport Application issues through Online Integrated Services (OIS)
The Consulate General of Nigeria in Johannesburg South Africa, in a signed Press Statement, has approved the immediate opening of a payment Centre by the Online Integrated Services (OIS) for Nigerian standard passports in Cape Town to alleviate the suffering of Nigerians in Western Cape.
According to the Statement, the Office is to cater for Nigerians who may not have the necessary funds to travel to Johannesburg to make such payment and process their passports, as payment in South Africa can only be done through OIS Payment platform.
“Consequently, the OIS has opened an office at the address (OIS Services, No. 50, Long Street, Cape Town. Telephone: 0210133161) to start payment and collection of passport applications on behalf of the Consulate General for Immediate Transmission to the Mission for processing at government-approved rates, with effect from Wednesday, 5th November, 2019, between 9:30am-5:00pm on weekdays (Monday to Friday).
“Depending on the number of applications received by the Centre, the Mission will arrange to send biometric manual passport machines to Cape Town to capture and process applications collected on ‘first come, first serve basis’. The Mission is conscious of the season and will do everything possible to serve Nigerians resident in South Africa, including Western Cape Province,” the statement read.

The document also states that all applications should only be paid and collected at the aforementioned office. “Payment can be done via bank cards (Credit and Debit cards).”
The Mission thereby apologise for any inconvenience caused to Nigerians in the Province so far in an attempt to renew their passports or produce new ones, and reiterated that the OIS remains the only approved office to act on behalf of the Mission in this regard.
“To this end, the leadership of Nigerian Community in Western Cape should bring the contents of this letter to the notice of all Nigerians resident in Western Cape to avail themselves of this opportunity, in an orderly fashion.”
